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Mandarin Oriental, Taipei achieves top Ratings for the fifth consecutive year in the 2021 Forbes Five-Star awards


台北文華東方酒店獲得2021年《富比士》五星級大獎,連續五年獲得最高評價


Mandarin Oriental, Taipei has once again been awarded the Five-Star accolade in the 63rd annual ‘Oscars’ of the hotel industry: the Forbes Travel Guide Star Ratings. For the fifth consecutive year, Mandarin Oriental, Taipei remains the only hotel in Taiwan to be honoured with the exclusive Five-Star awards. To be recognised with this prestigious award is an absolute affirmation of the hotel’s consistent hard work in delivering the utmost luxury and legendary service to all guests.

Forbes Travel Guide’s Star Awards ratings process is based on up to 900 objective and stringent standards for hotels, restaurants and spas worldwide, making it the sector’s most rigorous and comprehensive awards scheme. To achieve Forbes Travel Guide Five-Star status, properties must exceed the bar-setting service standards, which are determined through an unannounced, undercover service evaluation conducted by Forbes Travel Guide’s expert inspectors.

Furthermore, aside from service and facilities, the Star Rating system emphasises quality of service because a guest’s experience at a hotel goes beyond appearances; how a guest feels is what will be remembered the most. According to Forbes, standards for its Five-Star Award certifications are exacting, and only few properties meet them. Within the industry, these awards are highly coveted and highly respected.

In addition, 20 other Mandarin Oriental hotels were also awarded Forbes’ Five-Star status this year. The list includes Mandarin Oriental, Bangkok, Shanghai, Macau, Guangzhou, Beijing, both hotels in Hong Kong, Singapore, and Tokyo, together with Paris, Milan, Barcelona, London, Munich, Marrakech, Jumeira Dubai Doha, New York, Boston, and Miami.

“We are deeply grateful and thrilled to receive this prestigious award from Forbes Travel Guide. This coveted recognition affirms the hotel’s position as an iconic landmark in Taiwan and reflects our commitment to consistent service excellence which could not have been possible without the tremendous efforts and absolute passion of the entire hotel team. It has been a difficult year for all of us in 2020, especially those in the hospitality industry. I would like to acknowledge the efforts of all our hardworking and dedicated colleagues. In line with Mandarin Oriental Hotel Group’s service philosophy, we are committed to delivering an unparalleled level of service and high-quality products with our renowned Legendary Service Quality to ensure we continue to establish ourselves as the leading hospitality brand in Taiwan and satisfy our customers with more FANtastic MOments of delight!” says Karan Berry, General Manager of Mandarin Oriental, Taipei.

City Getaway

With European-style architecture, the exquisitely designed Mandarin Oriental, Taipei is one of the city's most iconic landmarks. Enjoy a stay at this urban oasis by taking advantage of the Travel Again accommodation package, the perfect way to experience the award-winning facilities and legendary service of the hotel. Book now and enjoy the following exclusive benefits:


Accommodation in an elegant guestroom or suite, the most spacious in the city
Additional benefits available when guests join or log in to Fans of M.O., such as daily breakfast, early check-in, late checkout, TWD 1,500 dining or spa credit


The Travel Again room package is priced from TWD 7,200 per room per night and is available from now to 31 December 2021. Room rates are subject to 15.5% service charge and tax, and terms and conditions apply.For more information or reservations, please visit www.mandarinoriental.com/taipei/.
 
, Taiwan News  
2021-02-21  

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